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Q&A: My McAfee anti virus has disabled suddenly and i fear it might be a computer virus?

McAfee Anti Virus DisabledQuestion by Franklyn: My McAfee anti virus has disabled suddenly and i fear it might be a computer virus?
I’ve recently received a “windows security alert” (red shield with an X icon) saying my anti virus has been disabled. I fear that it is a computer virus and that if i take action (clicking on the anti virus)  I might cause more harm to my computer. Do any of you know what I’m talking about.

 

PC Pros 2 Go answer:

 

We’ve never been a fan of McAfee and for good reason. But the first thing you might want to do is attempt to scan your computer with another software. For this purpose we’d recommend the free version of Super Antispyware or Malwarebytes. Once the scan is finished and you remove what ever the scan finds, then uninstall McAfee. Download and run the McAfee Removal Tool. And finally install your choice of anti virus program. After you install a new virus scanner be sure to update the definitions and run a full scan of your system.

 

Alternative Anti Virus Solutions

 

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Add your own answer in the comments!

One Response to Q&A: My McAfee anti virus has disabled suddenly and i fear it might be a computer virus?

  • kevinw26 says:

    Well if MacAfee is disabled without you disabling it, it is either a virus, or Windows being an idiot (Unix user right here =P). If MacAfee is really disabled and really without your knowledge, get Malwarebytes’ Malware Scanner (and Antivirus – but that costs money – the scanner is free), the link is at the bottom. Run Malwarebytes’s scanner. If Malwarebytes cannot run, there is probably a virus (or your computer is screwed up, but probably a virus). In this case, quarantine your computer by turning/unplugging all the internet connections (we don’t want the virus to spread to other computers around the network).
    After quarantine, get someone to remove the viruses, or remove the viruses yourself. If all else fails, slave the HHD and run virus scans from a Unix computer. If that doesn’t work, reformat the hard drive and reinstall Windows.

    Malwarebytes: http://www.malwarebytes.org/

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